Delivery Information
Frequently asked questions
Where are your prints produced?
All uur prints are produced in our studio in Hobart, Tasmania. We are a locally based business who take great pride and care in every aspect of our production from printer calibration to paper choice and final output.
What print process do you use to make prints?
Our prints are produced on Epson professional large format printers. Inks used are the UltraChrome Pro archival pigment inkset with either 10 or 12 inks. Designed for maximum colour range and fade resistance. This is mong the longest lasting print systems available today.
This print type is sometimes refered to as Giclée printing.The term "giclée" is derived from the French word "gicleur," meaning "to spray," which refers to the process of tiny ink droplets being sprayed onto the printing surface. This process results in prints with exceptional color accuracy, detail, and longevity, making them a popular choice for fine art reproductions.
What materials do you print on?
We only use well established and internationally recognised brands in producing our prints.
Manufacturers we use include Canson Infinity, Hahnemühle Fine Art and Ilford Galerie.
Papers are chosen in collaboration with our artists. They are typically 300gsm (unless otherwise requested by the artist). We favour 100% cotton papers and cotton/poly blend canvas for maximum longevity.
Do you print for anyone or just your artists?
Yes, we are a fine art and production print company and welcome work from the general public, professionals and artists of all types. Visit the Full Gamut main website for our full services. fullgamut.com.au
Can my artwork choice be framed?
Yes, we have a full picture framing studio on-site and access to the full range of picture framing materials and processes. Reach out to us with any specific needs or ideas and we will create a custom framing quote for you.
When will I get my order?
Works are printed on demand and are usually printed within 24-48 hours of the order being received.
We will work quickly to ship your order as soon as possible. If the work you have ordered is a limited edition work to be signed by the artist, this may delay shipping until the artist can come to the studio.
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Typical delivery times in Australia will be 4-7 days.
How much does shipping cost?
Shipping for orders over $75 is free within Australia
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case and you are not 100% satisfied with your purchase, return it to us within 30 days for a full refund.