Terms and Conditions
Full Gamut Pty. Ltd.
ABN: 19 608 106 930
Effective Date: 30 June 2025
1. Overview
These Terms and Conditions (“Terms”) govern your use of the website operated by Full Gamut Pty. Ltd. (“we”, “us”, “our”) and your purchase of goods and services through this website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
2. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You must not misuse our website, including engaging in fraudulent activity, transmitting viruses, or infringing intellectual property rights.
3. Orders and Payment
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All prices are listed in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise.
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We reserve the right to change prices or correct errors at any time.
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By placing an order, you agree to provide accurate, complete, and current information.
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We reserve the right to cancel orders for any reason, including suspected fraud or stock unavailability.
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Payment must be made at the time of purchase via the payment methods provided, unless specific arrangements have been made via prior contact with Full Gamut.
4. Shipping and Delivery
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Shipping times are estimates only and may vary based on location, carrier delays, or other factors outside our control.
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Risk of loss or damage passes to you upon delivery.
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We are not liable for delays or failures in delivery once your order has been dispatched.
5. Returns and Refunds
We comply with the Australian Consumer Law, which provides guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Please refer to our Returns Policy for detailed instructions on how to return a product or claim a refund.
6. Intellectual Property
All content on our website, including images, text, logos, and designs, is the property of Full Gamut Pty. Ltd. or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our written permission.
7. Limitation of Liability
To the maximum extent permitted by law:
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We exclude all warranties, representations, and guarantees (except those required by law).
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We are not liable for any loss or damage arising out of your use or inability to use our website or services.
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Our total liability for any claim arising under these Terms will not exceed the amount you paid for the goods or services in question.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those websites.
9. Account Security
If you create an account, you are responsible for maintaining the confidentiality of your password and restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
10. Privacy
Our handling of personal information is governed by our Privacy Policy. By using our website, you consent to the collection and use of your personal information in accordance with our Privacy Policy.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective upon posting on our website. Continued use of the website after changes indicates your acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of Tasmania, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Tasmania.
13. Contact Us
For questions or concerns about these Terms, please contact:
Full Gamut Pty. Ltd.
Email: accounts@fullgamut.com.au
Phone: +61 3 6240 3350
Address: 197 Harrington Street, Hobart, Tasmania, 7000. Australia
Frequently asked questions
Where are your prints produced?
All uur prints are produced in our studio in Hobart, Tasmania. We are a locally based business who take great pride and care in every aspect of our production from printer calibration to paper choice and final output.
What print process do you use to make prints?
Our prints are produced on Epson professional large format printers. Inks used are the UltraChrome Pro archival pigment inkset with either 10 or 12 inks. Designed for maximum colour range and fade resistance. This is mong the longest lasting print systems available today.
This print type is sometimes refered to as Giclée printing.The term "giclée" is derived from the French word "gicleur," meaning "to spray," which refers to the process of tiny ink droplets being sprayed onto the printing surface. This process results in prints with exceptional color accuracy, detail, and longevity, making them a popular choice for fine art reproductions.
What materials do you print on?
We only use well established and internationally recognised brands in producing our prints.
Manufacturers we use include Canson Infinity, Hahnemühle Fine Art and Ilford Galerie.
Papers are chosen in collaboration with our artists. They are typically 300gsm (unless otherwise requested by the artist). We favour 100% cotton papers and cotton/poly blend canvas for maximum longevity.
Do you print for anyone or just your artists?
Yes, we are a fine art and production print company and welcome work from the general public, professionals and artists of all types. Visit the Full Gamut main website for our full services. fullgamut.com.au
Can my artwork choice be framed?
Yes, we have a full picture framing studio on-site and access to the full range of picture framing materials and processes. Reach out to us with any specific needs or ideas and we will create a custom framing quote for you.
When will I get my order?
Works are printed on demand and are usually printed within 24-48 hours of the order being received.
We will work quickly to ship your order as soon as possible. If the work you have ordered is a limited edition work to be signed by the artist, this may delay shipping until the artist can come to the studio.
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Typical delivery times in Australia will be 4-7 days.
How much does shipping cost?
Shipping for orders over $75 is free within Australia
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case and you are not 100% satisfied with your purchase, return it to us within 30 days for a full refund.
